Macclesfield Shopmobility is operated by The Disability Information Bureau on behalf of Cheshire East Council. You can hire motorised scooters and manual wheelchairs to help you get around the town. We are located close to the central shopping area and we have a small car park with disabled parking space, accessible by taxis. We are also on the Flexilink bus route, which makes it easier for some people to access our service. For further information just give us a call or email us at shopmobility@dibservices.org.uk
Prices from 1st April 2025 (Correct 11th August 2026):
There is an annual membership of £25.00 for scooters and electric wheelchair users and then a daily hire rate:
Members – £1 for the first 2 hours and a £1 for each hour after
Visitors (Non-Members) – £10 per day
The cost to hire a manual wheelchair:
£20 refundable cash deposit
Daily rate of £2.50, weekly rate of £10.00
Weight Limits: Our manual wheelchairs have a strict weight limit of 18 stone/114 Kilos.
Most of our scooters have a 20 stone/127 Kilos weight limit, however we have two scooters that have a weight limit of 25 stone/158 Kilos. We are unable to offer the use of equipment if you are over the limit of the equipment available on the day. Should you require the use of one of the two 25 stone/158 Kilo scooters it is important that you book in advance. If you have any concerns about possible overloading of the vehicles, please contact us.
Registration: Our equipment is available to be used by all adults with mobility issues, subject to the completion of the registration process and the production of 2 pieces of ID (one of which needs to have a photo).
As part of the registration process, all customers will be given training on the safe use of the equipment until they can demonstrate their competence to use the equipment. The registration process can take around 30 minutes so please allow for this on your first visit and during the user renewal period.
Available in the Cheshire East Council area.
RADAR Keys:
You can also purchase RADAR keys from us which are used for accessing disabled public toilets. The RADAR key allows you to make use of around 9,000 fully accessible toilets across the UK in various locations such as supermarkets, public houses, parks and shopping precincts.
Keys cost £5.00 for collection or £7.00 if postage is needed and can be purchased by yourself, or by someone on your behalf, upon signing a declaration of entitlement (to confirm that you have a disability and are eligible to use RADAR keys and disabled toilets). We can provide a large-handled key if needed. Keys can be bought from Shopmobility and payment can be made by cash or card.
Disability Information Bureau 